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© 2016 created by lucienolette.com

lucie@phoenixvacationcondos.com

480.704.0487  ▲  514.975.2275

Phoenix Vacation Condos is to committed to providing a wonderful ambiance where vacation memories are cherished. This includes accommodations that are comfortable, clean, safe, and fully equipped. The following terms and conditions was last updated and posted May 2016. It governs the privacy policy of our Website, www.phoenixvacationcondos.com owned and operated by Phoenix Vacation Condos I, II, III LLC.

 

CONFIRMATION OF RESERVATION
Once you have completed the Reservation Form , we will send you the Rental Contract via Hello Sign for your to E-sign. 

 

 

PAYMENTS
In order to confirm this reservation, we require a deposit of 50% of the total rental amount, along with the E-signed rental contract and proof of ID is required within 3 business days, to solidify your reservation.

The remaining 50% of the reservation total is due 60 days prior to arrival.

A 25% deposit, along with the signed rental contract and proof of ID, is required within 7 business days, to solidify your reservation.

Payment options include check, credit card, wire transfer or Interac e-transfer.

The remaining balance is due 90 days prior to the guest Check-in date.

If the reservation is made within the 90 days prior to arrival, the full payment is due and payable immediately.

All funds are quoted in US dollars.

 

FEES AND TAXES

All prices are subject to 11.5% sales and resort tax. 

Administration fee is $60

Damage Waiver fee is $75 (non-refundable)

 

CANCELLATION POLICY

 

A sixty (60) day notice is required for cancellation. Cancellations that are made more than sixty days prior to the arrival date will incur no penalty. Cancellations that are made between 30-60 days prior will incur a 50% penalty. Cancellations made less than 30 days - no refund. You may choose to purchase travel insurance separately. We highly recommend a travel insurance that would cover trip cancellation & interruption as well as medical coverage.Cancellations that are made more than sixty (60)days prior to the arrival date will incur a $50 administration fee + the amount of the Paypal fees incurred (if paid Via PayPal ).

 

 

the event of cancellation, deposit refunds are as follows:

  • 75% refund of deposit, if cancelled 120 days prior to the guest Check-in Date 

  • 40% refund of deposit, if cancelled 90 days prior to the guest Check-in Date

  • There is no refund less than 90 days prior to the guest Check-in Date

*Additional banking fees may be charged with cancellations more than 120 Days prior to Check-in Date, depending on the method of payment

             

REFUND POLICY

If a guest must cancel less than 90 days prior to the guest Check-in Date, and if requested by the guest, Anna Maria Island Home Rental will endeavour to re-rent the property for the dates the guest originally reserved. The amount if recouped by Anna Maria Island Home Rental will be given in payment to the original guest, less payment method fees. It is up to the sole discretion of Anna Maria Island Home Rental to advertise a last minute pricing strategy in order to re-rent the property. It is not guaranteed by Anna Maria Island Home Rental that the property will be re-rented. Refunds are subject to Anna Maria Island Home Rental's ability to re-rent the accommodation. There will be no refund if Anna Maria Island Home Rental is unable to re-rent the accommodation.

It is strongly recommended that the guest buys travel insurance to cover the cost of your rental in case of cancellation.

 

TRIP CANCELLATION INSURANCE
We strongly recommend you buy a comprehensive trip cancellation insurance policy to cover unforeseen events. Phoenix Vacation Condos does not provide trip cancellation insurance.

 

DURATION OF STAY
Reservations are accepted for a minimum of 30 night stays only. Longer stays are accepted. 

 

OCCUPANCY
As listed on the rental contract, a renter must be 25 years of age and list all adults and children (under 14) staying in the accommodation at any time within their rental period. We do not allow persons under 25 to occupy a vacation rental property unless accompanied by someone over 25 years of age. Proof of age is required.

Additional persons are only permitted by prior Owner approval.

The renter may entertain a maximum of 4 visiting day guests. No visiting guest may sleep overnight in the accommodation, if this occurs a 25% per person surcharge of the total cost of the reservation will be charged. The management also reserves the right to terminate the rental agreement immediately without refund

 

DAMAGE WAIVER
A non-refundable damage waiver, is a one-time fee of $75. The renter agrees to be responsible for all damages in excess of $3,000 which will be determined if necessary by arbitration. The Damage Waiver covers any 'Accidental Damages' to the interior or exterior of the property. The renter agrees that in the event of failure to agree by arbitration, proceedings will be held in the Manatee County Court. After your departure the accommodation is inspected by Housekeeping Inspectors. The accommodation must be left in reasonable and clean condition or extra cleaning charges may be imposed by an hourly rate. In the event that it is found that the accommodation incurred careless damage, requires excessive cleaning, or has missing items, the guest acknowledges and agrees their credit card will be debited to replace said items at the fair market price, invoices will be provided if necessary. Customer agrees to pay reasonable attorney fees and all court costs and expenses to enforce this agreement including appellate proceeds with or without legal proceedings.

 

CHECK-IN and CHECK-OUT TIMES
It takes a lot of work to prepare our homes for your arrival, especially when other parties check out the same day. 

Check-in time is at 4:00 pm or later. 

Check-out time is at 10:00 am sharp.

Our cleaning teams arrive at our vacation rentals at 10:00 am sharp ready to clean. All guests must depart at this time.

If in the unlikely event there are no other guests checking-in or out simultaneously, you may inquire about the possibility of early or late check-ins. Anna Maria Island Home Rental does not guarantee any deviations to it's Check-in or Check-out policy,

 

NOISE & PARKING ORDINANCE
The City of Anna Maria has the following ordinances that are very strict!

An addendum of the City's 'Best Practices' will be included with the rental contract, and signing the rental contract will include your agreement to this addendum.

 

NOISE ORDINANCE: There is no excessive noise allowed after 10 pm, this ordinance pertains to any loud music or loud sounds coming from the property after this hour. If the police or the Management company is called due to the renters (or their unauthorized guests - see below policy regarding visiting guests) disturbing the peace we do reserve the right to terminate the rental agreement immediately. Any fines incurred by the guest to Anna Maria Island Home Rental or it's Owners, will be invoiced and paid by the guest within 7 business days.

 

PARKING ORDINANCE: There is no parking anywhere on the island that is not in a designated parking spot. There is no parking allowed on the grass or seashell yards of 'Sirenia' Vacation Rentals. Designated parking and amount of permitted cars is clearly identified in the rental contract. Any car that is parked with one tire on the street will be ticketed and/or towed. 

 

WEATHER

Anna Maria Island Home Rental and/or its Owners are not responsible for damages resulting from lightening, rain, flood or other natural disasters. No refunds are provided to the Guest if such events occur. Each property has evacuation information, fire extinguishers, flashlights and emergency lighting in the unlikely event of an emergency. We encourage all renters to purchase travel insurance. 

 

PET POLICY
At this time, we have a no pet policy. In the event that the renter brings a pet without obtaining Owner authorization a 25% surcharge on the total cost of the reservation will be charged and the Owner/Management Company reserves the right to terminate the rental agreement immediately without refund. 

 

SMOKING POLICY
Our vacation rentals are SMOKE-FREE. Smoking inside will result in a $100 per week minimum extra cleaning charge. Please enjoy your cigarettes outside your accommodations on balconies, patios or by the pool. Guests must use the ashtrays provided. Any extra man hours required for removal of discarded cigarettes, trash or charcoal in the vacation rental yard/property will also incur the extra $100 per week minimum extra cleaning charge.

 

TELEPHONE POLICY
All local calls and long distance calls within North America are free. If using the telephone for international calls, the Guest must use calling cards, which you may purchase at a retail outlet or the post office. If a calling card is not used then charges for long distance calls are $2.50 per minute for international calls and these will be charged to your credit card.

 

ACCOMMODATIONS
In the event of circumstances beyond our control, the Owner/Management Company reserves the right to substitute the accommodation for an equal property or upgrade, if necessary. If this were to happen, i.e. a property is for sale and sells prior to your reservation, we would inform you of any change made to your reservation as soon as possible and prior to you arriving for your vacation.

 

AIR CONDITIONING POLICY

In order to provide a comfortable environment, air conditioning maintenance is carried out four times a year. The guest may be required to provide the air conditioning company admittance in order for the property to be properly serviced. The Owner/Management team will communicate this information to you 24 hours or more in advance.

 

PROPERTY ACCESS

Guests shall allow Homeowner access to the property for purposes of repair & maintenance. Homeowner shall exercise this right of access in a reasonable manner. 

 

PROPERTIES FOR SALE
There are instances where a property may be for sale. If this occurs, it may be necessary for realtors to show these properties to potential buyers. If this circumstance arises we require the realtor to give us a 24 hour notice so we may inform you of this interruption. We reserve the right to show the property as needed.

 

KEYS

There is a lock box located at each property in the event the keyless entry system fails. Renters are required to contact the Owner/Management Company at that time for the lock box code. If the lock box key is not left in the property there will be a $25 key replacement charge.

 

LEGAL AGREEMENT
This agreement shall be governed and enforced according to the laws of the State of Florida. The prevailing party in any lawsuit to enforce any provisions of this agreement shall be entitled to an award of attorneys fees, cost of expenses for mediation, arbitration and trial or appellate proceedings. This agreement contains the entire agreement of the parties. It may not be changed orally, but only by agreement in writing signed by the party against who enforcement of any waiver, change, modification, extension or discharge is sought. Renters cannot assign or transfer this agreement.

 

RATES / ADVERTISED PRICES
Rates are subject to change without notice on the website. Confirmed booking rates will never be changed unless directed by the customer ie: additional days added.

 

WEBSITE BOOKING INFORMATION

The information provided, though deemed accurate is not guaranteed. It is subject to errors, omissions, change of price or withdrawal without notice.

 

VIOLATIONS

Phoenix Vacation Condos and/or its Owners shall not be liable to guests or to any party for any type of issued violations, including but not limited to: parking tickets, noise complaints, turtle ordinance violations, etc. The sole responsibility lies on the responsible party including any incurred fees.

 

INDEMNIFICATION
Phoenix Vacation Condos and/or its Owners, shall not be liable to guests or to any visiting party for any damages to property or for the injury or death to persons on the premises from any cause whatsoever, including defects in the premises or otherwise: guests shall indemnify and hold harmless Phoenix Vacation Condos and/or it's Owners, from any and against all liabilities, claims, expenses, fees, loss of use of actions of any and any kind arising out of renters or their guests use and occupancy of the premises. The Owners/ Management Company is not responsible for accidents, injury, death or loss of personal belongings of any kind.

 

FAILURE OF EQUIPMENT 
In the event of failure of equipment to operate, please notify us immediately, so that scheduling of repairs can be made. The Guest expressly waives and relinquishes any rights or claims against the Owner(s) or Phoenix Vacation Condos for any damage that may result to the guest from lack of maintenance, cleanliness, repair, defect for ordinary negligence. There will be no refund of all or part of the rental amount for any failure of any of the equipment to work. Maintenance of the unit may occur during your stay. In this case our service contractors may require access to the unit, with or without formal notice.

 

LOST / FORGOTTEN ARTICLE

Phoenix Vacation Condos is not be liable for any personal items left behind in the properties. The guest is responsible for all mailing and shipping charges, as well as a $25 processing fee for any “lost and found” items requested to be returned to guest.  Location of lost items may be delayed due to ability to gain access to property to look for said items. In the event that items are not located, Anna Maria Island Home Rental shall not be held liable for those items left behind in the property. If the items found fail to arrive safely to the guest via courier or mail, Anna Maria Island Home Rental shall not be held liable for said items.

 

 

 

TERMS AND CONDITIONS